Privacy notice

Who we are

Ordinal Insight is a trading name. [Owner name and country to add.] Contact us at [email to add].

This website

This website sets no cookies, uses no analytics or tracking, and has no forms. Its fonts and scripts are served from this site, so your browser doesn't contact anyone else while you read it.

Our hosting provider, Cloudflare, processes technical data such as your IP address to deliver the site and protect it from attacks. See Cloudflare's privacy policy.

The free data check

The free data check runs entirely in your browser. Files you choose are read on your own device and are never uploaded to us or anyone else. When you close or reload the page, they're gone. Please use exports without patient names; the check doesn't need them.

If you email us or book a call

We use your name, email address and what you tell us to reply and to arrange and hold the call. Bookings are handled by our booking provider, under its own privacy policy. Our lawful basis is our legitimate interest in replying to you, or taking steps at your request before a contract. We keep these messages for up to 24 months unless you become a client, and we never sell or share them.

Clients

When a clinic becomes a client, a written data processing agreement sets out how we handle its data. We never need patient names, and we work from read-only access the clinic controls.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it, by emailing [email to add]. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.